---
title: "Documentation"
description: "CercaPosta documentation: tutorials, how-to guides, reference and explanations for email search, imports, AI and synchronisation. Also available in Markdown."
language: en
canonical: https://cercaposta.it/en/docs/
updated: 2026-09-17
publisher: WpWeb S.r.l.
diataxis: index
---

# Documentation CercaPosta

CercaPosta documentation supports both learning and everyday use. Choose a tutorial to practise, a how-to guide to complete a task, a reference to look up a detail or an explanation to understand how things work. Every page is also available in Markdown, with the same content as the web version.

## Tutorials — Learn by doing

Guided lessons with prerequisites and observable results at each step.

[Explore this section](https://cercaposta.it/en/docs/tutorials/)

- [Your first search](https://cercaposta.it/en/docs/tutorials/first-search/): Find a familiar message, narrow the results and open an attachment in your CercaPosta archive.
- [Your first AI answer with sources](https://cercaposta.it/en/docs/tutorials/first-ai-answer/): Ask about a document in your archive and verify the answer by opening the cited source.

## How-to guides — Complete a task

Focused procedures for importing archives and controlling AI features.

[Explore this section](https://cercaposta.it/en/docs/how-to/)

- [Import a PST, EML, mbox or ZIP archive](https://cercaposta.it/en/docs/how-to/import-archive/): Upload an archive from the web client, check progress and resume an interrupted upload.
- [Choose which emails AI can use](https://cercaposta.it/en/docs/how-to/control-ai/): Control AI chat, semantic indexing and reply tracking by user, source and folder.

## Reference — Look up the details

Supported sources, search operators, clients and deployment options.

[Explore this section](https://cercaposta.it/en/docs/reference/)

- [Supported sources and formats](https://cercaposta.it/en/docs/reference/sources/): Look up email connectors, archive import formats and limitations to consider before ingestion.
- [Search operators](https://cercaposta.it/en/docs/reference/search-operators/): Syntax and examples for senders, recipients, dates, folders, attachments and message sizes.
- [Clients and deployment options](https://cercaposta.it/en/docs/reference/clients-deployment/): Web, mobile and desktop clients, managed cloud, private deployment and AI configuration.

## Explanation — Understand how it works

How synchronisation and AI answers work, including their limitations.

[Explore this section](https://cercaposta.it/en/docs/explanation/)

- [Why the archive is not a mailbox mirror](https://cercaposta.it/en/docs/explanation/archive-sync/): Understand incremental synchronisation, deduplication and what happens when messages move or disappear.
- [How AI uses and cites sources](https://cercaposta.it/en/docs/explanation/ai-sources/): Text and semantic search, answer generation, access controls and the limits of citations.

## Using the documentation

Tutorials guide an exercise; how-to guides assume a concrete task. Reference describes features without prescribing a journey; explanations clarify the reasoning. This structure follows [Diátaxis](https://diataxis.fr/).

WpWeb S.r.l. maintains this content. Instructions describe the product as reviewed on the stated date; availability and command labels can depend on the plan, configuration and client version.

[Support](https://cercaposta.it/legal/support.en) · [Markdown index for AI assistants](https://cercaposta.it/en/docs/llms.txt)