---
title: "Explanation"
description: "Understand how it works with CercaPosta. How synchronisation and AI answers work, including their limitations."
language: en
canonical: https://cercaposta.it/en/docs/explanation/
updated: 2026-09-17
publisher: WpWeb S.r.l.
diataxis: explanation
---

# Explanation

How synchronisation and AI answers work, including their limitations.

Choose a document based on what you want to achieve.

## [Why the archive is not a mailbox mirror](https://cercaposta.it/en/docs/explanation/archive-sync/)

Understand incremental synchronisation, deduplication and what happens when messages move or disappear.

## [How AI uses and cites sources](https://cercaposta.it/en/docs/explanation/ai-sources/)

Text and semantic search, answer generation, access controls and the limits of citations.

[All documentation](https://cercaposta.it/en/docs/)